Take a look at the [document] I've attached to this email. One of the keys to keeping a cool facade is the art of sending a polite email, stuffed with polite common phrases, the kind that puts a glossy cover over your underlying frustrations. “I’m just emailing to ask…” (to begin the email) “I’m a friend of Bob’s…” (to begin the email) “Just let me know if you have any questions.” (to end the email) “Drop me an email, or give me a ring, if you want any more information.” (to end the email) Useful Phrases Describing the Weather in English. Thanks for your email …. Useful phrases for closing emails. We wish to inform you of a change in our rates.). Business writing, whether it be letters or emails, has for most people become an almost daily practice. If it has taken you an unusually long time to respond to the previous correspondence, you can use one of these phrases: I apologize for the delay in replying. Thanks for your email. Need captions? Can you please fill out this form? Closing … Could you please keep us updated on this? the classroom. Hello Eleanor 3. Sorry it’s been so long since I was last in touch/ since my last email. If possible, I'd like to know (more) a… Could you be more specific? Glad to hear from you again. 7. ), You will be pleased to learn that …/ to hear that…. See you at the meeting next week… It would/will be great to work together… It would/will be great to see you at … Speak to you soon. career development, specialisations, and ideas and suggestions for 4) I hope this finds you well. Thanks for your quick reply./ Thanks for getting back to me so quickly. Here are a few example phrases for writing both formal and informal emails to various situations. … Hi Dennis, 2. I’d like to meet on… if you are available/ free then. (more formal) I’m sorry for taking so long to get back to you. There is a similar list of the 100 most useful telephoning phrases here https://www.usingenglish.com/articles/100-most-useful-telephoning-phrases.html, Opening line mentioning the last contact between you, Opening line with the subject of the email, Social opening line/ Friendly opening line, Closing line offering more communication if needed, Closing line mentioning the next (face to face) meeting, Other closing lines mentioning the next contact between you, Closing lines with apologies/ Closing lines when responding to complaints, Social closing lines/ Friendly closing lines, Mentioning attachments etc/ Mentioning information elsewhere, Making arrangements/ Changing arrangements/ (Re) scheduling, See here for a similar list of essential telephone phrases https://www.usingenglish.com/articles/100-most-useful-telephoning-phrases.html, Written by Alex Case for UsingEnglish.com, Featured How it works: You hint at a clarification or supplementation of the … It was a pleasure (for me) tomeet you yesterday/ attend the conference. 1. Right team, we’ve made plenty of progress, I think it’s time to call it a day! Have a good weekend. Thanks for the update. Formal 1. (e.g. I highly recommend (doing smth, e.g. And vice versa — if your communications are usually quite businesslike, an email starting with “’Sup buddy?” would look quite strange. Sorry for my late reply/ Sorry it took me so long to get back to you/ Sorry not to reply sooner (but/ but I had to…). Related Posts. day. Submit an article about any area of the English language for publication on our web site. If I understood you correctly, you would like us to... Could you please clarify when you would like us to finish this? Also provides access to questions This library will help your team create websites much faster), To get the most out of [Product], [what you want them to do, e.g. 1… 4.2 18 votes. Resources and materials for ESL teachers including free ESL handouts Formal. We'd like to research this problem a bit more in order to give you a more detailed list of options. To whom it may concern: (Use a colon after this phrase. Thanks for your phone call this morning/ the information about/ your interest in/ your help with/ your hospitality in…/…, Thanks for sending me/ for contacting me about/ for attending/ asking us about/ informing us/ giving us feedback on/ inviting me to/ talking to me about…. Review examples of phrases, wordings, and messages to use when writing thank-you notes, when to say thank you, and how to send your note or message. Copyright © 2002 - 2020 UsingEnglish.com Ltd. Dear Mr/ Ms/ Dr/ Professor + family name (= Dear Mr./ Ms./ Dr./ Prof + family name), To: All faculty members/ To: New recruits/ To: All members/ To:…, Thank you for your email (yesterday/ of 12 May) about…, Thanks for your email this morning/ earlier/ yesterday/ on Monday/ last week/…. Here are 20 phrases you can use: 1) Thank you for your message/email/phone call. You should make sure you have learnt and can use the phrases below before trying to learn and use more complex and rarer phrases. Instead, you would start with “Dear” and the name of the person you’re writing to. Dear Mr/ Ms Jones, 5. Articles cover topics from English In addition to the UsingEnglish.com team of staff Hi John, If there's anything I can do to help you, just drop me a line. I'd really appreciate it if you could... 5. Once again, please accept our apologies for any inconvenience caused/ for the inconvenience caused/ for the delay/ for…. I'd be very grateful if you could... 6. and quizzes, PDF lesson plans, teacher articles and a directory of (I) hope we have the chance/ opportunity to meet again soon. In this list we look at how to make requests, complain, apologise and give bad news. Start by using these lists of short words, strong verbs and blah words as a shoehorn to tighten your copy and make it more readable. (e.g. Includes helpful articles, a glossary, quizzes, and a large language reference. you study, learn and teach English including text analysis, language 6. English language reference including definitions of English grammar teaching and reference resources. 3) I hope you had a great weekend. You can reach me at [phone number] if there's anything you'd like to discuss. Article Rating. Thank you for your prompt reply. Are you considering [action]? I’m afraid I was not (completely/ fully) satisfied with…, (First of all) I would like to apologise for…, Please accept our (sincerest) apologies for the inconvenience caused/ for any inconvenience caused/ for…, Just a (quick/ brief/ friendly) reminder that…, (In future/ From now on/ From next week) please make sure that you…/ Please ensure that you…. Download our compiled lists of idioms - perfect to use offline for reference or for use in class! In answer to your first/ second/ third/ last question…. The examples in the left column are more formal.The right-hand column shows the less formal equivalent.. Here are some phrases which have been found to be effective. “Lifting the Veil” Transition Words. including advice, tutorials, opinions and lesson plans from various It was so niceto meet you yesterday/ hear from you (again)/ receive your invitation. If you want to learn English grammar or grow your vocabulary then these resources will help you with your studies. Improve your English and writing skills by navigating our comprehensive phrases dictionary alphabetically , or simply search by keywords . One solution that works for many people is to begin building a “toolbox” of useful phrases. Hi Alfred 2. | Category: I was wondering if you could/if you would be able to... 8. Dear Mr/Ms Jones 3. It’s important to think about the correct way to address the person you are emailing.The following phrases are suitable for addressing someone formally: 1. It can be a valuable starting point for students who need to use English on an everyday basis for written business communications. ), Would you mind [doing something]? Greetings. I am writing in reply to your letter of 21 Juny …. Dear Sir/Madam, 3. My three (main) questions are below./ Please find my three (main) questions below. terms, irregular verbs, phrasal verbs and idioms. Not a comma.) Use ‘would’ if your next steps are not Could you explain what you mean by [word]? Dear Sir/ Madam, 2. https://www.usingenglish.com/articles/100-most-useful-telephoning-phrases.html, Teaching English Using Games & Activities, The 100 most useful phrases for business meetings, The 100 most useful social English phrases, The 100 most useful phrases for starting emails, 100 Useful Phrases to Help you Practise Telephone Conversations. First of all, let me note that you should always take into account the style of writing you have in your team. When would it be convenient for you to … ? Activate your free month of lessons (special offer for new Use this phrase to apologize, whether for something big or small. Sophie December 12, 2017. To whom it may concern: (especially AmE) 4. Also includes This may be a great time to … [call to action] (This may be a great time to take a look at our Knowledge Base), If you’re interested, drop me a line and we can [action] (e.g. We would be happy to help. Dear Mum, (note: salutations are followed by a (,) comma, exception: ’To whom it may concern:’) Read more: How to introduce yourself in English: Tips and Phrases Other Ways To Say NICE TO MEET YOU! Business people – as well as busy people – prefer brevity in emails, so such abbreviations are commonly used. So that I can [PROVIDE A FIX / DETERMINE THE CAUSE OF THE PROBLEM etc.] It would be very helpful if you could send us/me... 7. Send my love to John./ Say “Hi” to John from me./ Please send my (best) regards to John. Thanking the recipient 5. It was a pleasure/ my great pleasure to meet you last week. I would like to [action]. excellent online English training course. It was great/ so nice to see you again on Monday. “Per my last email…” Translation: I literally just told you the answer to this. 7) It was great talking to you. Super important meeting!” Subject lines are supposed to give people a preview of a letter. Every day we all write emails for one reason or the other. (For your reference,) please find the information/ the document/ some data/… attached. Dear Sir / Madam. I’d love it if you could walk me through your project. Just a quick email to [purpose] (e.g. I hope that is acceptable with you./ (I) hope that is okay (with you). 5) Just checking in. Here’s how to… [action which is important to the user]. Thank you for your patience/time/cooperation. Dear Miss Anderson. Would you mind having a quick chat?). How’s it going?/ How are things?/ How’s life?/ How are you doing? Learning a new language can be hard work, so here are 70 practical tips for improving your English that you can do outside of school or collage. 10 Tips for More Effective Business Communications. If you have to copy write persuasive email blasts, email newsletters or sales letters, you've probably heard the advice "write short for email." In this email, we wanted to give you a few links to articles that we've written that will help you get up to speed on how to use some of our best features. I’m writing to you about your latest model/ about the meeting next week/ about your presentation yesterday/ about…, I am writing to you in connection with/ with regards to/ regarding/ concerning…, I’m writing (in order) to ask/ to enquire/ to confirm/ to check/ to inform you/ to follow up on/ to let you know/ to tell you/ to thank you/ to invite you to/ to update you on/ to announce that/ to ask for a favour/ to…, As promised/ As we discussed, I’m writing to send you/ to…, I’m writing (to you) because I have just found out that/ because I thought you’d like to know that/ because I need/ because…, Sorry to write again so quickly, but/ Sorry to bother again so soon, but…, (I) hope you had a good weekend/ a good evening/ a good trip (to...)/ a good time/ a good holiday/ a good break/ a good…. It's Mary here from TeamDev. For example: “Dear Sir or Madam” (if you don’t know the name of the person reading the email) “Dear Mr. Smith”. And you can use the following to address someone outside of work, or even a colleague that you know well: 1. I am contacting you for the following reason. Sometime we run of words to express our emotions or message in the right tone. Unfortunately, … was not (really) what I expected. The last part of the lesson shows examples of how you can start the first sentence and closing a letter or email. ), In this email we wanted to [tell you about/give you…], We wish to inform you of [news] (e.g. Learn telephoning phrases with over 100 pages of stimulating self-study practice in preparation for your Use “for” to give more … I look forward to hearing from you (soon)./ (I’m) looking forward to hearing from you (soon). Using Miss or Mrs to address a woman is not appropriate, as you don’t know whether she’s married or not) Informal 1. I hope you (and your family) are (all) well. Facebook; Prev Article Next Article . This sheet provides a detailed list of core vocabulary and phrases that are frequently used when writing business letters or business e-mails in English. Help us give you the best advice by telling us a bit more about your project.). 2) I hope you are doing well. (e.g. Are you considering upgrading to the new version?). 5 ‘Will’ is more definitive than ‘would’. I’m afraid I can’t make… (because…) How about…? Long time no see! Dear Sir/Madam 2. Closing line talking about the next contact between you. Come check out what’s new and get inspired! Our online discussion forums are the perfect place to quickly get help In addition to the useful and suitable phrases and expressions listed here, we should also create our own personal collection of useful phrases… I didn't quite get your point about [topic]. 2. Or if you’d rather [alternative option], you can…, Help us [give value to you] by [what action we want them to take]. … Call it a day. Common Telephone Vocabulary and Phrases in English. Here’s the… (that I promised/ that you asked for/ that I mentioned/ that…), More information on this is available at http://.../ on the intranet/ in pg.. of our catalogue/…, I was wondering if you could/ if you would be able to…, I’d be very grateful if you could take action in the next few days/ if you could…, My (first/ second/ third/ next/ last/ final) question is about…. | Last Edited: 25th Jan. 2019, This is a carefully edited list of the most important English emailing phrases. (e.g. The answers to your question are below./ Please find my answers below. Could you please...? It is easy to say, but how do you really do it? teachers and language experts ready to answer your questions 24 hours a users, with no obligation to buy) - and receive a level assessment! “Attention! 35 Popular Ways to … visiting our new Knowledge Base/checking out this new article), [value] will help your team [do something] (E.g. Your order shouldn't take more than 2 days to arrive. Thanks again (for all your help/ for the info/ for bringing this matter to my attention/ for…), (I) hope that answers all your questions/ that’s clearer now/ that’s some help/ that meets with your approval/ that…. (more informal) Maybe your letter or … If you have any questions, please email or call me. If you look at the first line/ bullet point/ paragraph/ section/ page of… (below), you will see that…, The parts in bold/ in red/ in green/… are my comments/ are my boss’s feedback/ are the changes in the second draft/ are…. 6) Thanks again for your help. Could you possibly tell me...? Could you [do something]? Ending Your Email Sincerely, Yours sincerely, Sincerely yours, Yours faithfully, Kind regards, Yours truly, Many thanks, Regards, Best regards, With best wishes, Best wishes, Best, All the best, Thanks, Have a great weekend! Please see (the information/ the website/ the diagram/ the…) below (for more details/ for…). (means that there's nothing you can do about it, you don't have enough authority). I’ve pasted in…. General Articles Semi formal transition phrases in closing an e-mail. (e.g. A common problem. Hello Claire, 3. and moderators, we have a number of professional volunteer English You can reserve a free consultation here [link] or just give us a call a, We would be happy to ... (e.g. Have a good end to the week. (e.g. We often hear how writing emails in English can cost just too much time. Starting with…, We’re confident you’ll see big improvements since …. Dear Mr. Anderson. Need help getting that email started? I am writing(to you) to ask for…/ to inform you about…/ to invite you…/ about…/ in connection with…/ with regards to…. Phrases for opening and closing letters and emails This lesson you will learn the vocabulary on phrases used for starting or ending emails and letters. Dear Sir or Madam, 3. See you on Monday/ on…/ next week/ next…/ then. Would you like us to create a template for you? standard phrases. We know you’re busy but we’d hate to see you miss out on this opportunity! 70 ways to improve your English I'm writing concerning/with regard to/about ... Just a short email + [to inform you that/ to confirm/ to request...]. (I) just read your email about/ (I) just got your message about/ (I) just got your request for…. More informal/friendly. I've divided all the phrases into the following categories: This email is to confirm that... (e.g. Just book time on my calendar and I can answer all your questions on the product and pricing. ), Would you like us to ... ? Articles about learning, using and teaching the English language, “Dear Jim” (more informal) Save “Hello,” “Hi” and “Hey” for when you want to create an informal tone. Click on CC.Click for free interactive exercises. 4. It’s always nice to get in touch with old friends! Could you check it please?). Friendly email phrases to finish an email. English language resources for English learners and teachers to help When we make a request … UsingEnglish.com is partnering with Gymglish to give you a free one-month trial of this I’m sorry. Any help (at all/ you can offer me)/ Any feedback you can give me (on this)/ Any assistance (you could give me in this matter) would be greatly appreciated/ would be highly appreciated/ would be much appreciated/ would be gratefully accepted. links to online dictionaries. If there's anything I can do for you, please let me know. If you're interested, drop me a line and we can have a quick chat to discuss your further steps.). When exactly are you expecting to have this feature? Do you always begin your emails the same way? Audience: All below./ I’ve put a copy of… below. Dear John, 4. authors and contributors. don't forget to take a look at the Start Guide]. The opening line in a polite German email is “Sehr geehrte Frau [last name]” or Sehr geehrter Herr [last name], literally translating to “most respected Mrs. or Mr.” but it sounds less stuffy in German. Writing a thank-you note or email message is a lovely gesture to express your appreciation. One needs to be very aware of what these standard phrases are, and what their equivalents are in English. Formal and Informal Email Phrases Starting with Greetings.pdf 2. grammar, spelling and punctuation, through to language teaching, Do not hesitate to contact us again at [telephone number/email address] if there's anything we can help you with. If you have a question about the English language and would like to ask one of our many English teachers and language experts, please click the button below to let us know: Summary: A carefully chosen list of essential language for the beginning, body and ending of formal and informal English emails. 3. Beginning Section 1. learning English. Feels like yesterday. Sophia November 17, 2017. By: Alex Case | Could you please clarify what you would like us to do about [problem]? Dear Mrs Anderson. Below is an extensive list of useful English expressions frequently used in your daily conversations with 40+ speaking topics and hundreds of useful expressions. So if your team usually writes in a friendly, relaxed style, it would be inappropriate to write a super-formal email. I am writing to inform you that …. Please let me know if that’s okay/ if that is acceptable with you/ if that sounds okay/ if you can/ if you can help/ if you need an extension/ if you need to reschedule/ if…, (In the meantime) if you need any more information,…/ If you require any further information (about/ in order to/ before you/ to help you…/…)/ If you need any more info/ Need more info,…, If you have any (more) questions (about…),…/ Any more Qs,…. Dear Sirs. We brought together some of the best tutorials which…, What’s new since you left? To whom it may concernFirst names are not usually used in these kinds of emails. Test your knowledge of the English language. (e.g. The trial … Useful email expressions for apologizing • We would like to apologize for … • Please accept our apologies… • Please let us know what we can do to compensate for any damages caused… Useful email expressions for attaching files • I am attaching….. (my CV) • Attached you will find my CV • I am sending you ….. | Topic: General, First Published: 13th Jun. Here are some more business email and letter phrases. 2016 Phrases.com is a huge collection of common phrases, casual expressions and idioms – collaboratively assembled by our large community of contributing editors. This email is to confirm that we've received your payment. Lots. below./ I’ve copied in…. If you want to notify the main recipient of the email that you are sending the email to another person (or persons) to whom the correspondence would be helpful or useful, use the phrase I have cc’d (somebody). (Due to…) I’m afraid we need to put forward/ delay/ postpone/ put back/ cancel/ call off/ reschedule/ move/ rearrange…. I’m available on… , if that is convenient/ okay with you. Just a quick email to see how you're doing.). … please do not hesitate to contact me./… please contact me./ … please feel free to contact me./ please get in touch./ … just let me know./ … just drop me a line (at any time). Side note: I have both … from students and teaching forum topics. If I can help in any way, please do not hesitate to contact me. tips, exam tips and help with study skills. Useful Words and Phrases for Writing Formal Letters. I look forward to seeing/ meeting you then. Have a productive day! own real-life telephone calls. Reasons for Writing Your Business Email /Letter. You can reserve a free consultation here [link] or just give us a call at  [number]. Can’t believe it’s been [period of time] since we last spoke! It's out of my hands. Finally, you need to insert your goodbyes at the bottom of … Sign in|Recent Site Activity|Report Abuse|Print Page|Powered By Google Sites, [Your Name] from [Your Company]. Thanks for your patience./ Thank you for your patience. I would like to inform you that...), Wanted to give you a friendly reminder that…. Sophia November 14, 2017. The latest e-books providing you with interactive classroom activities. Thank you for finding the time to meet me/ talk to me/ attend…. 15+ Useful Collocations with TIME with Meaning and Examples. Have a wonderful day! Dear Dr Smith, (note: First names are NOT used. Have you given any additional consideration to [topic]? Thanks for your understanding./ Thank you for your understanding. it would be marvellous if you could [ACTION REQUIRED FROM THE CUSTOMER]. 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